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Yesterday we had our first foray into buying a vehicle from a dealer. Jason Buckley was our first contact and we felt he listened to our needs and sorted out a good selection for test driving. All the vehicles we tried were well presented. It was nice to be left alone and not pressured. Eventually we took the Mitsubishi RVR from a different branch of the Company where Tim Eddington helped us. All the staff at the branches we visited helped to close the deal and make it an overall positive experience for us.
My wife and I are writing to thank your company for the process whereby we recently bought a car. Key to this process was your sales person Mr Alex Oliver. Clearly he has considerable experience in this area - which was evident in his approach. He was subtly encouraging, rather than up-front pushy. He was also very informed and helpful. We hope the up-coming generation of car sales people may be trained in similar skills! Thank you again. Kind regards, Fergus and Janne
I found Buck great to work with, thank you for referring me to him. He listened, showed me cars that met my criteria and helped me reduce the choice to the best two. From there I was on my own – which I also greatly appreciated. I don’t buy cars very often and was nervous and unsure about everything, so working with Buck helped overcome this. I’m really happy with my new car and will recommend the Car Company to family and friends if they are in the market for a used car. Luca Clark Ps. I bought the 2008 blue Honda Fit.
I purchased a Toyota Prado through Jason Bucksey yesterday. He’s been great to deal with and I just wanted to let you know that.
I first looked at the Prado before the lockdown and Jason was very helpful - no pressure but provided good support and information. Any questions I’ve had he’s found the answers very quickly and got back to me straight away. It was a real pleasure dealing with Jason and I’d happily buy a car from him again - nothing was a problem for him. He’s a credit to your company.
Hi Heath & Alan Thanks for organising the freighting of the Delica to Auckland. It actually arrived onto our site in Auckland on Tuesday week which was a few days earlier than they had earlier indicated, so this was a very pleasant surprise. Originally I was intending to fly down and collect it, however with the coronavirus issues, transporting it to Auckland worked out to be a much better option. I am extremely happy with the vehicle. I had not driven a D5 before and am most impressed with the way it drives and the overall setup of the van. Quite a change from the old 1993 Delica 4WD Starwagon we have at Waiheke. The D5 is an great improvement. I went for the D5 because I really liked the look of it and because it had 4WD capability. Looking forward to travelling the country in it. Thanks again for your efforts. Much appreciated. Cheers Greg
Thank you Josh Barker. The Prius is everything I thought it would be, comfortable, super quiet, amazingly economical on power or petrol, nice to drive and looks good (IMHO), Comfortable, the imitation leather with heated seats are very good, heated steering wheel, how did I drive so long without one? And winter is yet to come! Electric seat adjustment is great ( when I let Jill drive) Quiet cabin is great on a long journey. It gives a nice ride, not to soft or hard on the road. I don’t drive cars as hard as I used to as a young fella so the lower performance of the car suits me just fine... It can get up and go to pass a truck if you whip it hard enough. It has huge carrying capacity for us, the drop down rear seats allow me to carry things like a ladder or bicycle in the back easily. We are getting a tow-ball for a bike carrier fitted after lock down. Economy This is great, my commute is easily within electric range. Overall around town fuel consumption, including regular trips to Motueka and Mapua has been 1.7L/100km, very surprising and pleasing. We have done an 800 km road trip and the petrol only economy was 4.5 l/100 km. Amazing really and this was not hyper driving. The car swaps seamlessly between petrol and electric and unless you are really paying attention you wont see or feel the engine start up. I enjoyed dealing with you and will do so again when I am looking for my next vehicle. Stay safe and I wish your team well.
Steve and Jill
Dear Heath, a quick note to thank you for choosing our lovely car, also the colour is what I would have picked if I had had the chance, we are very happy with the car Thanking you once again Kind regards Meri & Keven Key Timaru
Jason was an amazing guy to deal with. He made both me and my partner feel like we were both apart of the decision making where as other places had totally ignored one of us. He went above and beyond to find the right car for us and for what we wanted and needed for our next step in life. We cant wait until it is time to upgrade our other car as their will be no question as to who we will see.
Thanks heaps Jasmin and Chris
Hi Shane, Today my wife and I bought a car from your company, we worked through Jason. I would like to pass on my compliments to him, and to you in employing him, he was brilliant to deal with and very thorough and up front and kind. Not the usual pushy salesperson. We will recommend him.
What a great company to deal with! Jason Bucksey and Ryan Horncastle have been brilliant. They went out of their way to help us out and make it all possible. Much appreciated!! Can highly recommend them, many thanks!
Jason is the man. Very helpful and informative, great communication, not at all a pushy salesperson. Would highly recommend Jason when purchasing a new vehicle. Thank you I love my new car.
From the moment we walked into the Yard, we had a good feel about the place. We were warmly greeted by Jason who was very helpful and answered a lot of questions we had. He had excellent customer service and was very smooth in passing us over to Tracey who helped us with the finance. The whole team at The Car Company was great. We really appreciate all the help we got and highly recommend Jason and the team. Thank you team!!! Richard and Katrina
Great friendly service. The place to go, when you want to buy a car. Jessica Minnaar
Easy to deal with and over all a fast and easy transaction, very professional. Corey Donker.
Great team, great cars. Kerry Downer.
First of all I would love to say thank you very much for your great service i will never forget how wonderful your service are for someone like me that's new at doing this if you want some good people with good service go to the car company at 202 Rutherford st very nice people and really good cars too..so thank you car company for my new ride my son loved it. Faauma Rodgers.
Hi Tracey and JasonThank you so much for everything!We had a wonderful trip and were in time for the crossing! The car is great and our son is so happy. He loves it.Thank you for the awesome customer service. You guys are the best.
I just wanted to drop you a line to say thank you to your awesome team at Car Company Rutherford Street.
I purchased my Nissan Qashqai in December 2018 after doing an online submission via Trade Me. Jason was very responsive and quickly that same day arranged a test drive. By the following weekend I had my car and I love it. Jason is down to earth and made the sale easy. Your colleague that does all of the paperwork was fantastic and she kept me right as well as dropping me off home with my new vehicle. I have just popped in today for a new headlight so thanks ever so much for your team's awesomeness!
I will most definitely recommend you guys in the future to my friends.
Jason thank you so much very happy with my nv350 got it to me no fuss no problems I can get straight back into my work tomorrow nothing was to much to ask great van good price quick service can't say enough Martin Cleary
We recently purchased a car from your yard through Jason. He was an absolute pleasure to deal with and I would highly recommend to anyone searching for a vehicle.
In particular, he was easy to communicate with, always quick to respond, and seemed very open and honest. He was easy to relate to and very genuine.
Our only disappointment was to learn that he was a Crusaders fan. Thank you so much for being so easy to work with for the purchase of our very loved new Outlander!
Cheers, Rosie Hollands
We recently purchased a vehicle from your Company, and we had the pleasure of dealing with Jason Bucksey.
We found Jason to be very attentive, knowledgeable and patient. He was
always right there ready to answer questions but he was never 'intrusive' or 'pushy', and he listened (really listened) to us and understood what our priorities were.
We are sometimes awkward customers, so we really appreciated the time Jason spent with us. He was particularly patient with Trish and dealt with her concerns with patience and empathy.
Once we made a decision, Jason had everything arranged in no time - efficiently but still giving us his attention.
We had several minor concerns, but Jason has remedied these (or is in process of doing so).
We were very impressed with Jason - he is an asset to your Company.
Regards, Bob & Trish Ryder
On 20th December my mum and I came in to look at a new car each. Jason
Bucksey helped us pick out the perfect cars for us and went out of his
way to make sure we were really happy with the cars we had chosen. He
was also awesome as we were a bit upset trading in our old cars we had a
sentimental attachment to.
Such fantastic service and I will be highly recommending him to any of
my friends and family looking for a new car.
Hi Wendy, Jim & Team
Just a quick note to say a heartfelt ‘thank you’ for your help in my purchase of the fantastic Hiace van. Had a great drive home; the van drives ‘like a dream’: so light, manoeuvrable and effortless.
We enjoyed the Subaru Forester which we bought from you several years ago and which we traded in for the van. Thank you on all counts!
Jenny & Graham Grant
Hey Jimmy! Amy here. I (we) just want to say thanks heaps for everything you have done for us in regards to the car! (Even cleaning it today). We really appreciate your help, advice and assistance! Thank you once again.
Sorry it took us so long to write this comment. But only recently we could test the vehicles towing ability as we towed our freshly acquired caravan from Picton over to Nelson. We can now honestly say the Vanguard performed beautifully with towing, especially over the 'Wangamoa"s'. We're really pleased with the vehicle and want to thank you again for your great sales service. You also showed real patience with our requirements which we very much appreciated.
Michael and Gisela Simon
Just an email to let you know the courier arrived this morning.
Also to say thanks to you and the rest of the team at the Car Company for an easy and painless sale/purchase, It would be one of the easier purchases I have been involved in.
I will recommend and deal with your company in the future when I upgrade.
Again many thanks
KW CONTRACTING LTD
About 4 weeks ago I was a very happy buyer at your Richmond branch. In the process of trading in my previous car and purchasing the ‘new’ one from your team at Richmond, it was both a happy and positive experience!! Its great to be able to pass on my appreciation of your Richmond team, and the attention and service I received from Paul, David and the Manager too, made me glad I had followed through on the advertising so I was then able to buy the Subaru Outback I wanted. Thank you to your team and congratulations on a great business!!
Elizabeth - Nelson
Just a quick note to say a very big thank you for your fantastic service when we bought our Toyota Blade from you. We have never bought a car online and unseen before, but when I spoke to you on the phone I had complete faith that everything would be exactly as you said it would be, and it was. You certainly went the extra miles for us and you made buying the car and picking it up from Wellington so easy. We will have no hesitation at all in a) Buying another car from you in the future, and b) Recommending you to everyone we know. Once again, thank you to you and all your team for everything, we absolutely love our little car.
Lynn and Lynne - Tokoroa
THANK-YOU soo much!! The car was just what I had imagined plus more.
It was rather scary for me to purchase a car from a photo, without physically seeing it, or taking it for a test drive. I only had your 'word' on whether it was a good investment. I was still sceptical as you know what people say about a car salesman, but I did get a good vibe from talking to Brendon on the phone and now that I have it here, I can most certainly say that you are a man of your word and the car is all you talked it up to be. I would be happy to recommend you to any of my friends and family that are looking at buying a car!!
Simeko - Wellington
Paul made it all very easy and picked me up at the airport .Love the ute thanks to the team at The Car Company Richmond 10 out of 10 from me
David - Wellington
I don't hesitate to recommend The Car Company to friends and family. I can honestly say the whole team will go the extra mile for their customers.
Chris - Nelson
I have purchased all my vechicles from the Car Company [new and used] since they started trading 18 Years ago. I am a very Satisfied customer and will continue to use the Car Company in the future.
Gary - Nelson
Fantastic experience what a pleasant bunch of guys to deal with.
Eva - Takaka
The Car Company always provide us with excellent customer service - Shane has always personally delivered the vehicle that we have required quickly and with minimum fuss. Often the vehicle we need isn’t in his stock range but he will always find it from another source. Most importantly we know as a company that we get value for the money we spend.
Bill - Nelson
Very good service these guys know their vehicles.
Stephen - Nelson
The Car Company is able to supply me with everything I need, it’s a one-stop shop - New cars, Used Cars, Finance, Insurance and they will always trade my vehicles or buy them if I no longer require them.
The Car Company after sales service is great, if there is any issues after a sale then they will always do their best to help in putting this right.I would be happy to refer anyone to The Car Company to buy a vehicle.
Andy - Nelson
They’re a friendly bunch of guys – Great service!
Carl - Wakefield
I am a regular customer and the service was Excellent as usual.
Ian - Nelson
First class experience, very helpful all round.
Melvin - Nelson
The overall experience was very satisfying. All stages of communication were fantastic, very helpful over the phone.
Harry - Nelson
Great service and are happy to recommend if needed.
Noeline - Motueka
We seen our vehicle on Trade Me and our overall was excellent.
Angela - Motueka
Very Entertaining, Especially Allan.
Amanda - Motueka
All and all very good service, friendly staff.
Trudy - Nelson
Excellent and easy to understand.
Diane - Tahuna
Thank you once again for the friendly service and advice. It’s been great doing business at both the Car Company Richmond, and with David and Garry.
Adrian - Stoke
I purchased a car from Brendon at The Car Company in Nelson in March 2015 and during my dealings with him, I found him to be very helpful and honest in his portrayal of the vehicle I was considering purchasing. I live in Auckland so I had to rely on his honesty that the car was as described before even seeing it. Of course I also arranged a pre-purchase inspection to ensure the car was mechanically & bodily sound - which it was - and this independent inspection also confirmed that the car lived up to how I was led to believe it would be by Brendon.
I have had the car now for over a month with no problems so far, and can highly recommend Brendon as a decent, helpful and honest person to deal with if you a considering buying a car from him.
Craig - Auckland
Hi David, Just a quick email to say thankyou very much in the way you guys handled the repairs to my CRV I know you guys could probably have said it wasn't your problem but what you did was very much appreciated and when I'm ready for my next car I will certainly be back so thanks once again.
Mark - Stoke
Hi Ben sorry it has taken so long to get back to you the Pajero is great and Liam is rapped, again I can’t thank you and Nelson Car Company enough. I really thought that we were going to have to foot a large bill. Your commitment to stand behind your vehicle was outstanding and I know it is a 91 Pajero and we did expect some faults but for you and the company to take ownership of the problem the way that you did well, I really couldn’t have ask for more. Phil Eagle was also great. I said on the phone that when we come to trade up our SS Commodore you and your company will be my first call.
Alan - Wellington
We bought a Mazda Atenza from you guys November last year, it drives really well, we're so happy with it. I have been meaning to email and thank you and the team, for your understanding during that hard time last year when my father in law was in Brisbane hospital.
Kylie - Christchurch